FAQS

Here are some of the most frequently asked questions that we receive from our customers. If you don't find the answer to your question here, please contact us and we will be happy to help.

Q:How can I place an order?

 A: You can place an order on our website by adding the products you want to your cart and proceeding to checkout. You will need to provide your shipping and payment information and confirm your order. You will receive an email confirmation once your order is placed.

Q:How can I track my order?

 A: You can track your order by logging into your account on our website and clicking on the order status link. You will also receive an email with a tracking number once your order is shipped. You can use this number to track your order on the carrier's website.

Q: How long does it take to ship my order? A: We usually ship orders within 1-2 business days after receiving them. The delivery time depends on your location and the shipping method you choose. You can check the estimated delivery time on the checkout page before placing your order.

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Q: What is your return and exchange policy? 

A: We want you to be happy with your purchase. If you are not satisfied with your product, you can return or exchange it within 30 days of receiving it. The product must be in its original condition and packaging, with all accessories and tags attached. You will need to contact us first to request a return.

Q: How can I contact you? 

A: You can contact us by email, phone, or chat. Our email address is paradoxassemblies.llc@gmail.com. Our phone number is 1-800-123-4567. Our chat service is available on our website from 9 am to 5 pm PST, Monday to Friday. We will respond to your inquiries as soon as possible.